Privacy Policy

Our Privacy Policy

At Heating, Cooling & Electrical Pro Repairs (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, seattleprohvac.com.

By using our Website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our privacy practices, please do not use our services or website.

1. Information We Collect

We collect the following types of information:

Personal Information:

When you contact us for services, request an estimate, or fill out a contact form, we may collect the following personal information:

• Name
• Phone number
• Email address
• Service request details (e.g., HVAC, electrical issues)

Non-Personal Information:

We also collect non-personal information automatically when you visit our website:

• IP address
• Browser type
• Device information
• Pages visited
• Time and date of your visit
• Location data (if you enable location services)

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide our services: We use your contact information to respond to inquiries, provide estimates, schedule service appointments, and follow up on service requests.

• To improve our services: We may analyze the data we collect to enhance the functionality and user experience of our website and services.

• Marketing communications: With your consent, we may send promotional emails or offers regarding our HVAC, cooling, heating, and electrical services. You can opt out of these communications at any time.

• To comply with legal obligations: We may use your information to comply with local regulations, resolve disputes, or enforce our agreements.

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share your personal data with trusted third-party service providers who assist in performing business functions (e.g., scheduling software, payment processors). These providers are obligated to keep your information confidential.

• Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or respond to lawful requests from public authorities.

• Business Transfers: If we merge with, acquire, or are acquired by another company, your personal information may be transferred as part of the transaction. We will notify you of any changes to our privacy practices in such cases.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. They help us remember your preferences and improve the functionality of our website.

You can manage cookie settings in your browser. However, if you disable cookies, some features of our website may not function properly.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we have about you and request corrections if necessary.

• Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications, you can unsubscribe from our emails or contact us directly to request removal from our mailing list.

• Data Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain the information for legal purposes).

7. Third-Party Links

Our website may contain links to third-party websites, such as service providers, advertisers, or affiliates. These third-party sites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or privacy practices of third-party websites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Phone: (206) 501-6583
• Address: Seattle, WA

We are committed to safeguarding your privacy and ensuring a transparent experience with us.